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Landlord/Agent Assistance
Mon to Fri 8am - 5pm
Tel: (413) 577-2187
118 Berkshire House
General Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 577-1451
235 Whitmore Administration Building
Service Expectations
Exceptions to these standards will be noted in an orange ALERT box. Unless otherwise noted, customers can expect the following:
Monday - Thursday
- Acknowledgement of voice and email messages sent the next business day.
- Approved listing status acknowledgement sent within 24 hours of submission.
Friday
- Acknowledgement of voice and email messages received before noon sent the same business day. Messages after 12 noon will receive acknowledgement the next business day.
- Approved listing status acknowledgement sent same day if submitted by noon, othewise, the next business day.
Saturday and Sunday
- Listings and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.
Email: OCH@gw.housing.umass.edu
Voice Messages 577-2187 July 4 Holiday
Return calls for voice messages left between Thu 7/3 and Mon 7/7 will be returned beginning Tues 7/8. Other services will be provided as announced.
Graduate Students
There are still spaces in the 12 month and Graduate Residence Hall (Prince). Applications received by Friday, August 1 will receive assignment priority. An application, Residence Hall Contract, and $100 prepayment is required.
From the Housing website homepage, select Information for New and Prospective Graduate Students.
http://www.housing.umass.edu/pdf/grad_app.pdf "Graduate Housing Application Form"
Contract:
http://www.housing.umass.edu/pdf/Grad_Contract.pdf "Graduate Residence Hall Contract"
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Welcome to the University of Massachusetts Amherst, Off Campus Housing Referral website. Whether you use this site as a Tenant or as a Landlord, Housing and Residence Life provides this information to University of Massachusetts Amherst students, faculty and staff to help them find and form mutually successful landlord/tenant relationships.
The information found on this website pertains only to Landlord/Tenant laws in the Commonwealth of Massachusetts. If you are viewing this site from another state you should be aware that this area of law differs significantly from state to state. If you are a University of Massachusetts Amherst student and have questions or concerns about the information here, please contact the Student Legal Services Office, (413) 545-1995.