UMass Amherst Housing and Residence Life
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Housing

Landlord/Agent Assistance
Mon to Fri 8am - 5pm
Tel: (413) 577-2187
118 Berkshire House

General Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 577-1451
235 Whitmore Administration Building

Service Expectations
Exceptions to these standards will be noted in an orange ALERT box. Unless otherwise noted, customers can expect the following:

Monday - Thursday

  • Acknowledgement of voice and email messages sent the next business day.
  • Approved listing status acknowledgement sent within 24 hours of submission.

Friday

  • Acknowledgement of voice and email messages received before noon sent the same business day. Messages after 12 noon will receive acknowledgement the next business day.
  • Approved listing status acknowledgement sent same day if submitted by noon, othewise, the next business day.

Saturday and Sunday

  • Listings and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.

Email: OCH@gw.housing.umass.edu

Voice Messages 577-2187 July 4 Holiday

Return calls for voice messages left between Thu 7/3 and Mon 7/7 will be returned beginning Tues 7/8. Other services will be provided as announced.

Graduate Students

There are still spaces in the 12 month and Graduate Residence Hall (Prince). Applications received by Friday, August 1 will receive assignment priority. An application, Residence Hall Contract, and $100 prepayment is required.

From the Housing website homepage, select Information for New and Prospective Graduate Students.

http://www.housing.umass.edu/pdf/grad_app.pdf "Graduate Housing Application Form"

Contract:

http://www.housing.umass.edu/pdf/Grad_Contract.pdf "Graduate Residence Hall Contract"

To Search for an off campus housing rental, click the Search Posted Listings link on the left.

To submit a new rental property for review and posting to the website, select the Submit New Rental link to the left. Select Edit Rental Listing to edit or relist one of your properties.

For assistance, you can click the Website Help link to the left and select How to Search for a Place to Rent, How to Manage Your Rental Listings or another document from the list of Help files.