RECENTLY REPORTED SCAMMERS:
Don't reply to messages received from any of these email addresses.

cynthiamack01@hotmail.co.uk and macks_fabrics@hotmail.com

jamessmithcrat@yahoo.com and smithmelly1976@googlemail.com

harrisonlorraine@ymail.com

hel_smith@yahoo.co.uk

johnsonkomah@voila.fr

FBI Internet Crime Compliant Center

UMass Amherst Housing and Residence Life
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Housing

Landlord/Manager Assistance
Mon to Fri 8am - 4pm
Tel: (413) 577-2187
124 Berkshire House

Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 577-1451
235 Whitmore Administration Building

Service Expectations
Exceptions to these standards will be noted in an orange ALERT box. Unless otherwise noted, customers can expect the following:

Monday - Friday

  • Acknowledgement of voice and email messages sent the same day if submitted by 2pm, otherwise, the next business day.
  • Rental listing status acknowledgement sent same day if submitted by 1pm, othewise, the next business day. Renter Profiles posted the same day if submitted by 4pm.

Saturday and Sunday

  • Rental listings, Renter Profiles, and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.

Email: OCH@gw.housing.umass.edu

To Search for an off campus housing rental, click the Search Posted Listings link on the left.

To submit a new rental property for review and posting to the website, select the Submit New Rental link to the left. Select Edit Rental Listing to edit or relist one of your properties.

For assistance, you can click the Website Help link to the left and select How to Search for a Place to Rent, How to Manage Your Rental Listings or another document from the list of Help files.