Landlord/Tenant Assistance
Mon to Fri 8am - 5pm
Tel: (413) 577-2187
124 Berkshire House
OCHR Manager, Thea Costine
Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 545-2100
235 Whitmore Administration Bldg.
UMOCH Service Expectations
Exceptions to these standards will be noted in a lime green ALERT box. Unless otherwise noted, customers can expect the following:
Monday - Thursday
- Acknowledgment of voice and email messages sent the same day if submitted by 3pm, otherwise, the next business day.
- Rental listing status acknowledgment sent same day if submitted by 3pm, otherwise, the next business day.
- Renter/Housemate Profiles posted the same day if submitted by 3pm, otherwise, the next business day.
Friday
- Acknowledgement of voice and email messages sent the same day if submitted by 1pm, otherwise, the next business day.
- Rental listing status acknowledgment sent same day if submitted by 1pm, otherwise, the next business day.
- Renter/Housemate Profiles posted the same day if submitted by 1pm, otherwise, the next business day.
Saturday and Sunday
- Rental listings and Profiles will be acknowledged at least once each weekend day. Other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.
Email: OCH@gw.housing.umass.edu
SUPER BOWL CELEBRATIONS You can yell, holler, cheer, or boo the teams, BUT, if you disturb the comfort and peace of others in your neighborhood or in the residence halls, the University will take this inappropriate behavior very seriously. Please CELEBRATE SAFELY!
Web Development Position Available: UMOCH is looking to hire a UMass Amherst Undergraduate student who is skilled at web development. Click here for more information.
Energy Efficiency Workshop for Students and Landlords
Want to save money on your heating and electricity bills? Here's a brief Program Description and a link to the Registration Form. Registration is Required and Seating is Limited so register early.
Date: Mon. February 13, 2012
Time: 5pm-7pm
Location: Campus Center 162-175
More Workshops for Students Programs are presented during dinner in the Dining Commons.
(1) Renting 101: Learn landlord tenant rights and responsibilities from Student Legal Services Office attorney Carol Booth. Next scheduled in the spring on Tue. 2/28/12, Mon. 3/5/12, and Tue. 3/13/12.
(2) Renting 102: Learn how to make decisions about managing money off campus, budgeting for food, avoiding identify theft, and lots of tips so you and your housemates "Rent Smart".
Next scheduled in the spring on Wed. 2/29/12, Tue. 3/6/12, and Wed. 3/14/12.
(3) Cooking 101 Only Renting 101 and Renting 102 participants can register for this special cooking class. You'll learn to cook three meals and you'll leave with recipes, meal planning worksheets, your own chef's apron, and some basic cooking utensils. Next scheduled 3 times in April. Dates to be announced.
Spring 2012 Rentals at Rolling Green Amherst If you're looking for an apartment for January, Rolling Green reports having a number of 2 bedroom apartments for rent for January 1, 2012 move-in. Give them a call at (413) 253-3000.
Did You Pay a Security Deposit?
Moving In? It's your money! Your landlord has 30 days to provide a receipt. with information about where your Security Deposit is being held. Here are tips to help you protect your Security Deposit. Contact the Student Legal Services Office if you did not receive this information from your landlord.
Moving Out? Make sure you make a written request for the return of your security deposit. Your landlord has 30 days to act on that request. Contact the Student Legal Services Office if you have questions about the return of your security deposit.
To Search for an off campus housing rental, click the Search Posted Listings link on the left.
To submit a new rental property for review and posting to the website, select the Submit New Rental link to the left. Select Edit Rental Listing to edit or relist one of your properties.
For assistance, you can click the Website Help link to the left and select How to Search for a Place to Rent, How to Manage Your Rental Listings or another document from the list of Help files.