Landlord/Manager Assistance
Mon to Fri 8am - 4:30pm
Tel: (413) 577-2187
124 Berkshire House
Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 545-2100
235 Whitmore Administration Building
Service Expectations
Exceptions to these standards will be noted in a lime green ALERT box. Unless otherwise noted, customers can expect the following:
Monday - Friday
- Acknowledgement of voice and email messages sent the same day if submitted by 4pm, otherwise, the next business day.
- Rental listing status acknowledgement sent same day if submitted by 3pm, othewise, the next business day. Renter/Housemate Profiles acknowledged the same day if submitted by 4pm.
Saturday and Sunday
- Rental listings, Renter/Housemate Profiles, and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.
Email: OCH@gw.housing.umass.edu
UMass Students and Parents
If you are planning to live off campus for fall 2010 we strongly urge you to attend one or more of these events.
Renting 101: Your First Apartment
Avoid many of the "first time renter" mistakes. Make informed decisions. Attend the last workshop in the series presented by Student Legal Services Office Senior Staff Attorney Bernadette Stark. Read comments from students who attended the workshop.
Tuesday evening, March 9
Berkshire Dining Commons from 7pm - 8pm
Apartment Rental Fair
Thursday, March 25 from 10am - 3pm
Representatives from many of the area’s apartment complexes, real estate agencies, property management companies, and small landlords will set up information tables on the Campus Center Concourse.
Apartment Complex Tours
Saturday, March 27 12:30pm - 5pm
Special buses have been scheduled to pick you up in your Residential Area. You'll be taken to Haigis Mall where you'll board one of 3 Apartment Complex Tour buses that will take you to see Complexes in Amherst and Sunderland.
Alpine Commons
Aspen Chase
Brandywine
Mill Valley Estates
Rolling Green
Southpoint
Sugarloaf Apartment Homes in Sunderland.
To Search for an off campus housing rental, click the Search Posted Listings link on the left.
To submit a new rental property for review and posting to the website, select the Submit New Rental link to the left. Select Edit Rental Listing to edit or relist one of your properties.
For assistance, you can click the Website Help link to the left and select How to Search for a Place to Rent, How to Manage Your Rental Listings or another document from the list of Help files.