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UMass Amherst Housing and Residence Life
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Landlord/Manager Assistance
Mon to Fri 8am - 5pm
Tel: (413) 577-2187
124 Berkshire House

Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 545-2100
235 Whitmore Administration Building

Service Expectations
Exceptions to these standards will be noted in a lime green ALERT box. Unless otherwise noted, customers can expect the following:

Monday - Friday

  • Acknowledgement of voice and email messages sent the same day if submitted by 4pm, otherwise, the next business day.
  • Rental listing status acknowledgement sent same day if submitted by 4pm, othewise, the next business day.
  • Renter/Housemate Profiles the same day if submitted by 4:30pm, otherwise, the next business day.

Saturday and Sunday

  • Rental listings and Profiles will be acknowledged during the weekend. Other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.

Email: OCH@gw.housing.umass.edu

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UMOCH DEVELOPER/PROGRAMMER Position Available
Do you know object-oriented programming? Are you skilled at web development? Do you know PHP 5 and MySQL? Position available with Off Campus Housing Referrals. Flexible schedule. $14.50/hour while training.

View the position requirements and application instructions.

Most University of Massachusetts Amherst students who live off campus will have one or more housemates. Searching for a housemate is both an important and exciting undertaking. Sometimes it can feel a bit daunting. If you're wondering how best to approach the task of choosing someone to join your household, click the Additional Resources link to the left and select the Choosing a Housemate Checklist. It will give you some tips, some ideas about questions to ask, guidelines for determining the "rules" for your household, and some ideas about resolving the inevitable conflicts that will arise during your time together.

If you don't have housing, we encourage you to submit a Renter/Housemate Profile. Landlords actively search for prospective tenants from among the many Profiles submitted.

If you don't have housing and want help submitting a Renter/Housemate Profile enter click the Website Help link to the left and select How to Manage Your Renter/Housemate Profile from the list of Help documents.

The information offered by Off Campus Housing Referrals at the University of Massachusetts Amherst is for the benefit of students, faculty, and staff who live in the private rental market. The University assumes no responsibility for situations arising from the use of the provided information or forms.

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