Landlord/Manager Assistance
Mon to Fri 8am - 4:30pm
Tel: (413) 577-2187
124 Berkshire House
Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 545-2100
235 Whitmore Administration Building
Service Expectations
Exceptions to these standards will be noted in a lime green ALERT box. Unless otherwise noted, customers can expect the following:
Monday - Friday
- Acknowledgement of voice and email messages sent the same day if submitted by 4pm, otherwise, the next business day.
- Rental listing status acknowledgement sent same day if submitted by 3pm, othewise, the next business day. Renter/Housemate Profiles acknowledged the same day if submitted by 4pm.
Saturday and Sunday
- Rental listings, Renter/Housemate Profiles, and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.
Email: OCH@gw.housing.umass.edu
UMass Students and Parents
If you are planning to live off campus for fall 2010 we strongly urge you to attend one or more of these events.
Renting 101: Your First Apartment
Avoid many of the "first time renter" mistakes. Make informed decisions. Attend the last workshop in the series presented by Student Legal Services Office Senior Staff Attorney Bernadette Stark. Read comments from students who attended the workshop.
Tuesday evening, March 9
Berkshire Dining Commons from 7pm - 8pm
Apartment Rental Fair
Thursday, March 25 from 10am - 3pm
Representatives from many of the area’s apartment complexes, real estate agencies, property management companies, and small landlords will set up information tables on the Campus Center Concourse.
Apartment Complex Tours
Saturday, March 27 12:30pm - 5pm
Special buses have been scheduled to pick you up in your Residential Area. You'll be taken to Haigis Mall where you'll board one of 3 Apartment Complex Tour buses that will take you to see Complexes in Amherst and Sunderland.
Alpine Commons
Aspen Chase
Brandywine
Mill Valley Estates
Rolling Green
Southpoint
Sugarloaf Apartment Homes in Sunderland.
Most University of Massachusetts Amherst students who live off campus will have one or more housemates. Searching for a housemate is both an important and exciting undertaking. Sometimes it can feel a bit daunting. If you're wondering how best to approach the task of choosing someone to join your household, click the Additional Resources link to the left and select the Choosing a Housemate Checklist. It will give you some tips, some ideas about questions to ask, guidelines for determining the "rules" for your household, and some ideas about resolving the inevitable conflicts that will arise during your time together.
If you don't have housing, we encourage you to submit a Renter/Housemate Profile. Landlords actively search for prospective tenants from among the many Profiles submitted.
If you don't have housing and want help submitting a Renter/Housemate Profile enter click the Website Help link to the left and select How to Manage Your Renter/Housemate Profile from the list of Help documents.
The information offered by Off Campus Housing Referrals at the University of Massachusetts Amherst is for the benefit of students, faculty, and staff who live in the private rental market. The University assumes no responsibility for situations arising from the use of the provided information or forms.