RECENTLY REPORTED SCAMMERS:
Don't reply to messages received from any of these email addresses.

cynthiamack01@hotmail.co.uk and macks_fabrics@hotmail.com

jamessmithcrat@yahoo.com and smithmelly1976@googlemail.com

harrisonlorraine@ymail.com

hel_smith@yahoo.co.uk

johnsonkomah@voila.fr

FBI Internet Crime Compliant Center

UMass Amherst Housing and Residence Life
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Home

Landlord/Manager Assistance
Mon to Fri 8am - 4pm
Tel: (413) 577-2187
124 Berkshire House

Student Assistance
Mon to Fri 8:30am - 5pm
Tel: (413) 577-1451
235 Whitmore Administration Building

Service Expectations
Exceptions to these standards will be noted in an orange ALERT box. Unless otherwise noted, customers can expect the following:

Monday - Friday

  • Acknowledgement of voice and email messages sent the same day if submitted by 2pm, otherwise, the next business day.
  • Rental listing status acknowledgement sent same day if submitted by 1pm, othewise, the next business day. Renter Profiles posted the same day if submitted by 4pm.

Saturday and Sunday

  • Rental listings, Renter Profiles, and other communications submitted on Saturday and Sunday will be acknowledged by the end of the day Monday.

Email: OCH@gw.housing.umass.edu

Welcome to the University of Massachusetts Amherst, Off Campus Housing Referral website. Whether you use this site as a Tenant or as a Landlord, Housing and Residence Life provides this information to University of Massachusetts Amherst students, faculty and staff to help them find and form mutually successful landlord/tenant relationships.

The information found on this website pertains only to Landlord/Tenant laws in the Commonwealth of Massachusetts. If you are viewing this site from another state you should be aware that this area of law differs significantly from state to state. If you are a University of Massachusetts Amherst student and have questions or concerns about the information here, please contact the Student Legal Services Office, (413) 545-1995.